TIS WhatsApp

Staff sign‑in.

Username Password

TISWhatsAppINBOX

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Select a conversation

Lead

Stage Owner

Country Customer type Campaign / source Follow-up

Tags

Notes

Device

Reads the customer's live TIS bus. Rename, re-address, channel and scene control are supported — nothing else is writable remotely yet.

New conversation

Message someone who hasn't written first — WhatsApp requires an approved template to open the chat.

To — phone with country code (no + or spaces) Template

Staff & groups

Each agent belongs to one group and only sees that group's conversations. Admins see everything.

Username	Name	Role	Group

Import leads

Upload a CSV exported from Meta (Ads Manager → Lead Center) or any list. Each row becomes a lead. Existing numbers are updated, never duplicated.

CSV file

Match the columns — we guessed from the header row:

Phone *

Name

Country

Customer type

Campaign / source

Assign to team

Distribute to

Follow-ups

Leads with a scheduled follow-up. Overdue and due-today are highlighted — click one to open the chat.

Sales dashboard

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